Sunday, October 23, 2005
What is a global delivery centre?
IBM opens global delivery centre
Gee, what is a global service delivery center (GSDC) and why is IBM opening one in Bangalore?
ZDnetIndia published a short item describing IBM's latest investment in Asia. According the Press Trust of India, IBM's new center in Bangalore
That is everything you need to manage high-tech outsourcing. The article cites an IBM statement describing what the center will offer its clients:
Consider the language: Limitless computing power on demand . . . delivered consistently across locations . . . in a secure environment . . . including remote monitoring . . . able to move work quickly to other locations . . . Welcome to the brave new world of outsourcing.
Gee, what is a global service delivery center (GSDC) and why is IBM opening one in Bangalore?
ZDnetIndia published a short item describing IBM's latest investment in Asia. According the Press Trust of India, IBM's new center in Bangalore
"will provide local and global clients with command centre services, including remote monitoring of servers, security operations and network operations, data centre services, including server hosting, server management and storage management and it help desk services"
That is everything you need to manage high-tech outsourcing. The article cites an IBM statement describing what the center will offer its clients:
The GSDC will utilise a centralised model of delivery, which offers clients a greater ability to move work quickly to other locations and reduced risk, thus ensuring very high-value, high-quality service that is delivered consistently across locations, it said.This is one stop shopping for any company looking to set up an outsourcing operation in India. Demand is growing, and IBM promises that they will be able to expand the 1000 seat center as the market grows.
Through the GSDC's modern infrastructure, clients will have their data housed in a secure environment and be able to tap into virtually limitless computing power on demand and pay for it on a per-usage basis, it said.
The new centre features a high-performance network infrastructure and leading-edge technology and telephony systems.
Consider the language: Limitless computing power on demand . . . delivered consistently across locations . . . in a secure environment . . . including remote monitoring . . . able to move work quickly to other locations . . . Welcome to the brave new world of outsourcing.
